What is your refund policy?
30-day money-back guarantee on paid plans — email us within 30 days of a charge and we'll refund it, no hoops.
Last updated 2026-06-02
Every paid plan is backed by a 30-day money-back guarantee. If DDH isn't right for you, email us within 30 days of the charge and we'll refund it — no hoops.
To request one, contact us from your account email (or just reply to your receipt) with the word "refund." Refunds go back to your original payment method and typically appear within 5–10 business days, depending on your bank.
Want to keep your data but stop paying instead? See Cancel, pause, or downgrade.
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